Returns & Exchanges

At GLOW HAVEN, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.